Privacy Policy

Last updated: October 9, 2024

RAJSHREE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request information about our services
  • Subscribe to our newsletter
  • Communicate with us via email, phone, or WhatsApp
  • Engage our services

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and job title
  • Project requirements and business information
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website and search terms
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

  • Provide and maintain our IT services
  • Process and fulfill service requests
  • Communicate about projects and deliverables
  • Provide customer support and technical assistance

2.2 Business Operations

  • Process payments and maintain financial records
  • Improve our services and website functionality
  • Conduct business analysis and market research
  • Comply with legal and regulatory requirements

2.3 Marketing and Communication

  • Send promotional materials and service updates (with your consent)
  • Provide newsletters and industry insights
  • Send WhatsApp messages for marketing purposes (with explicit consent)
  • Respond to inquiries and provide information about our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing
  • Email marketing services
  • Analytics and performance monitoring
  • Cloud storage and backup services

3.2 Legal Requirements

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms of service
  • Protect against fraud or security threats

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Types of cookies we use include:

5.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

5.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website and improve our services.

5.3 Marketing Cookies

These cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

6.2 Correction and Updates

  • Correct inaccurate or incomplete information
  • Update your contact preferences

6.3 Deletion and Restriction

  • Request deletion of your personal information
  • Restrict processing of your data

6.4 Marketing Communications

  • Opt-out of marketing emails by clicking unsubscribe links
  • Withdraw consent for WhatsApp marketing messages
  • Update communication preferences

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

  • The nature of our business relationship
  • Legal and regulatory requirements
  • Legitimate business interests
  • Your consent and preferences

When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Other legally recognized transfer mechanisms

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

🏢
RAJSHREE IT Company
3/2, QUEENS PARK
Kolkata, West Bengal 700019
India
📧
Email: privacy@rajshree.shop
General Contact: contact@rajshree.shop
📞
Phone: +91 9429995043
Monday - Saturday: 9:00 AM - 7:00 PM IST

We are committed to addressing your privacy concerns and will respond to your inquiries within a reasonable timeframe.